{"id":1549,"date":"2026-04-11T10:38:52","date_gmt":"2026-04-11T10:38:52","guid":{"rendered":"https:\/\/viveroshermoso.com\/?page_id=1549"},"modified":"2026-04-11T10:52:02","modified_gmt":"2026-04-11T10:52:02","slug":"politicas-de-devolucion-y-cancelacion","status":"publish","type":"page","link":"https:\/\/viveroshermoso.com\/en\/politicas-de-devolucion-y-cancelacion\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<p><strong>Perishable Products<\/strong>. As these are fresh foods, <strong>Returns are not accepted<\/strong> Once the customer has received the product and signed for its acceptance. This is for reasons of hygiene and food safety.<\/p>\n\n\n\n<p><strong>Damaged or Defective Goods Warranty<\/strong>. If, upon receiving your order, you notice that the product is broken or in poor condition:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>You must inform the delivery driver immediately or send a photograph <strong>to our email address or WhatsApp<\/strong> within a maximum period of <strong>of 2 hours<\/strong> tras la recepci\u00f3n.<\/li>\n\n\n\n<li>To keep your policy sounding professional and clear for your customers and payment processors, here is the best translation:\n\n\"If the damage is verified, the product will be replaced in your next order, or a proportional refund will be processed through Conekta. <strong>Conekta<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p><strong>Cancellations.<\/strong>You can cancel your order at no cost until <strong>24 hours<\/strong> before the scheduled delivery date. After that time, cancellations will not be accepted because the product has already been separated and prepared for its route.<\/p>\n\n\n\n<p class=\"translation-block\">Delivery Responsibility. Because we operate in specific areas (CDMX, EDOMEX, and Cuernavaca), the customer must ensure that someone is available to receive the product at the designated address. As a highly perishable product, we are not responsible for the quality of the eggs if they are not received in person and are left exposed to the elements.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Productos Perecederos. Por tratarse de alimentos frescos , no se aceptan devoluciones una vez que el cliente ha recibido el producto y firmado de conformidad. Esto es por razones de higiene y seguridad alimentaria. Garant\u00eda de Rotura o Defecto. Si al momento de recibir su pedido usted nota que el producto est\u00e1 roto o en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-1549","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edticas de Devoluci\u00f3n y Cancelaci\u00f3n - Viveros Hermoso<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/viveroshermoso.com\/en\/politicas-de-devolucion-y-cancelacion\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edticas de Devoluci\u00f3n y Cancelaci\u00f3n - Viveros Hermoso\" \/>\n<meta property=\"og:description\" content=\"Productos Perecederos. 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